Privacy Policy

Information We Collect

When you shop with Alankar Fashions, we collect the following information to process and fulfill your orders:

• Personal Information: Name, phone number, email address, and delivery address
• Order History: Details of products purchased, order dates, and transaction amounts
• Payment Information: Processed securely via Razorpay payment gateway. We do not store your card details, CVV, or banking passwords
• Device & Usage Data: IP address, browser type, pages visited, and interaction data to improve your experience

How We Use Your Information

We use the information collected to:

• Process and deliver your orders
• Send order confirmations, shipping updates, and delivery notifications
• Provide customer support and respond to your queries
• Improve our website, products, and services
• Send promotional offers and updates (you can opt-out anytime)
• Comply with legal obligations and prevent fraudulent transactions

Payment Security

All payment transactions are processed through Razorpay, a PCI-DSS compliant payment gateway. Your card details are never stored on our servers and are transmitted securely using industry-standard encryption.

Information Sharing

We do not sell, rent, or trade your personal information. We may share your data only with:

• Delivery Partners: To ship your orders
• Payment Processors: To complete transactions securely
• Legal Authorities: When required by law or to protect our rights

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of promotional communications
• Request a copy of your data

To exercise these rights, please contact us at hello@alankarfashions.com.

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Contact Us

For any privacy-related queries or concerns, please reach out to us:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.